Free diagnostics. Firm quotes. No-data, no-charge guarantee.
Drive works but files are missing or corrupted.
Drive has physical damage. Requires clean-room intervention.
Multi-disk systems, RAID, NAS, server arrays.
Every device gets a full evaluation at no cost. We confirm the failure type, the chance of recovery, and the expected cost — before you spend a dollar.
If our engineers cannot recover meaningful data, you don't pay the recovery fee. Period. The diagnostic is free either way.
Once we diagnose your device, you receive a firm, written quote. The price we quote is the price you pay — no surprise add-ons.
Need it now? 24/7 emergency service available for business-critical data. Contact us for an expedited quote.
Yes. Diagnostics are always free, even if you decline the recovery. We evaluate the device using the same tooling we'd use for the actual recovery.
The starting price covers straightforward cases. Complex recoveries — multi-disk RAID, severe physical damage, encrypted drives — are quoted higher. We always send you the firm quote before starting.
Yes, for business-critical data we offer 24/7 emergency service. Pricing depends on complexity and time of day. Call us to discuss.
You don't pay the recovery fee. That's it. We keep trying during diagnostic — but if recovery is not possible, you walk away owing nothing for the recovery.
Yes — your original drive is returned to you with the recovered data. We do not keep or destroy your media without permission.
Drop off your device or call us to start the recovery process. No charge if we can't help.